Edit catalog requests

Written by Rasha Saeed

Last published at: April 11th, 2025

Table of Contents

Edit single request Edit bulk requests

You can edit the requests you created either for individual requests or in bulk. The request status should be “New”. Approved, rejected, and confirmed requests cannot be edited. You can also edit other users' requests if you have the required privileges.

Edit single request

To edit a single request, select the Edit request from the Actions menu next to it, the following window appears according to the configured attributes of the selected request:

Update the required information then click Confirm. 

Edit bulk requests

To edit multiple requests, you can import a file to update multiple request values. To do so, follow these steps:

  1. Click Edit requests (bulk), the following window appears:
  1. Click Select to browse for the file you want to import, or drag the file and drop it, 
  2. Select the file then click Open, the name of the file you selected appears in its field,
  3. Click Next, the following window appears:

You can click Back to return to the previous window.

  1. Select the sheet you want from the dropdown list in case your Excel file contains more than one sheet,
  2. Click Next, the following window appears:
  1. Select the column of the sheet that matches each field, you can search for the field you want using the search field,
  2. Click Next, the following window appears:
  1. Click the radio button next to the import method, either all rows or rows that match certain criteria, a validation window appears informing you if records are valid or not, if not, you need to fix the sheet then import the file again,
  2. Click Next, the following window appears:

The validation window shows the status of the import process, the total number of valid rows, and the total number of invalid and skipped rows. The above example shows that all the rows are valid.

  1. Click Next, the following window appears:
  1. Click Import, the progress is displayed and can be tracked through the Notifications module,
  2. Refresh the page to display the updated records.

Note:

  • If any of the records are invalid, you can skip them by clicking the slider next to Skip invalid rows as shown below:

When the slider button is clicked, the Next button is activated and you can proceed with importing the file.